Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund and Return Policy

We are prevented by law to accept returns on prescription medications, syringes and pen needles.

You may return any other item shipped by Desert Rx Pharmacy for a full credit or refund for up to 7 days from the date of delivery. Returned items must be in new condition with the original, unopened packaging. Items returned more than 7 days after delivery date will be charged a 20% re-stocking fee. Before returning, call or email Customer Service with your name, invoice number, and nature of the problem to obtain a Returned Authorization (RA) number. When shipping please write the RA number clearly outside the box.

For returns caused by our error, you will be reimbursed for shipping cost.

Shipping Policy

All items will ship within 2 business day of the order being placed.

If you have any questions please email us: sales@desertrx.com.

 

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